supporting sa families through tough times

family support program

Immediate support for financially struggling families – we’re here to help. 

We know families are financially struggling now more than ever. Every year we see an increased number of referrals for families come through.  With the need to access support for so many vulnerable children and families growing by the day, Treasure Boxes is taking action by enabling Health Care card holders to access direct, immediate support without the need for an agency referral. This is a big undertaking for Treasure Boxes and has the potential to provide enormous relief for many children and families all year round.

The new direct Family Support program makes accessing vital essentials for families with children easier and more affordable, with the aim to ease financial hardship and increase wellbeing for vulnerable children in SA.

How Does it Work?
Members of the public who have a valid Health Care card will be able to submit a request to Treasure Boxes, at least 2 days prior to the requested collection. They will be able to purchase vital supplies valued between $15 and $25. Quality preloved and new essential items such as clothing, shoes, bedding, toy and school packs can be purchased for the same cost as the PAYG model.

Price List: Click here to see our pricing for items under the Family Support Program.

Other Items: If your family needs other larger items such as nursery furniture, safety gates or baby feeding equipment please place a referral on their behalf. Click here to see the list of items we can provide.

What does this mean?
By removing the need for an agency referral, we can significantly improve access to support for many financially struggling families. The economic conditions and the current rental crisis mean that the need is greater than ever, and we want to remove any barriers that children and families may face as they access support. All families experiencing crisis who need greater care or cannot afford the items under the Family Support Program can reach out to their case worker who can help support their family needs and place a referral on their behalf. 


Simply send your clients the link to the Request form to complete and book a time for collection.

Warehouse Collections closed over the Christmas 2023 holiday period. 

Questions: Contact Treasure Boxes on or call 08 8369 1339 

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